A user reports that logging into the workstation fails after a display driver has been updated. The user insists that the password is typed in correctly. What is the most likely cause of the problem?
- The password has changed.
- The Caps Lock key is set to on.
- A display driver update failed.
- The display setting has changed after a driver update.
Is it unlikely that a driver update would affect the ability of a user to log on to a computer. It is most likely that the Caps Lock key is set to on by mistake and it should be checked first. This is a common problem.