A user has opened a ticket that indicates that the computer clock keeps losing the correct time. What is the most likely cause of the problem?
- The motherboard clocking crystal is damaged.
- The operating system needs to be patched.
- The CMOS battery is loose or failing.
- The CPU needs to be overclocked.
The CMOS battery holds the saved system BIOS settings, including the correct date and time. If the CMOS battery is dead or not connected properly, those settings can be lost.