A user has opened a ticket that indicates that the computer clock keeps losing the correct time. What is the most likely cause of the problem?
- The motherboard clocking crystal is damaged.
- The operating system needs to be patched.
- The CMOS battery is loose or failing.
- The CPU needs to be overclocked.
Explanation:
The CMOS battery holds the saved system BIOS settings, including the correct date and time. If the CMOS battery is dead or not connected properly, those settings can be lost.