A user complains about being unable to connect to the wireless network. Which two actions should be part of troubleshooting the wireless connection? (Choose two.)

A user complains about being unable to connect to the wireless network. Which two actions should be part of troubleshooting the wireless connection? (Choose two.)

  • Verify that the laptop is plugged into an electrical outlet.
  • Reconfigure TCP/IP settings on the laptop.
  • Reinsert the laptop battery.
  • Try moving the laptop to different places to see if a signal can be detected.
  • Verify in the laptop software whether any wireless networks are detected.
    Explanation:

    Also check if the computer has a button that enables wireless connectivity.

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