A computer technician has decided that a problem with a laptop can be solved by repairing a hardware component. What should be done first before attempting to repair a hardware component on a laptop?
- Consult the service manual for the laptop.
- Ask a fellow technician for advice.
- Backup the BIOS settings.
- Remove the keyboard.
Always consult the service manual before attempting any repairs. You may consult with another technician for advice, but the manual should be consulted first. Backing up the BIOS settings is not necessary. Removal of the keyboard would occur only when necessary during repair.