Which two tools are available to transfer user data and settings from an old Windows computer to a Windows operating system on a new computer? (Choose two.)

Which two tools are available to transfer user data and settings from an old Windows computer to a Windows operating system on a new computer? (Choose two.) Windows Easy Transfer Windows User Manager Windows Upgrade Assistant Windows Upgrade Advisor User State Migration tool Explanation: When a new operating system is being installed, existing user data […]
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A technician suspects that a security issue is causing problems with a computer. What two actions could be performed to test theories of probable cause when troubleshooting the PC? (Choose two.) Log in as a different user. Disconnect the computer from the network. Search helpdesk repair logs for more information. Discuss solutions with the customer. […]
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When responding to a call from a customer who is experiencing problems with a computer, the technician notices that a number of system files on the computer have been renamed. Which two possible solutions could the technician implement to resolve the problem? (Choose two.)

When responding to a call from a customer who is experiencing problems with a computer, the technician notices that a number of system files on the computer have been renamed. Which two possible solutions could the technician implement to resolve the problem? (Choose two.) Use antivirus software to remove a virus. Restore the computer from […]
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What are two possible solutions to any Windows computer restarting continuously and never displaying the desktop? (Choose two.)

What are two possible solutions to any Windows computer restarting continuously and never displaying the desktop? (Choose two.) Upgrade the processor. Press F8 to open the Advanced Options menu and choose Disable Automatic Restart on System Failure. Access the BIOS and change the boot order options. Run chkdsk /F /R from the recovery console. Upgrade the video card. Reset the […]
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